Xtra FAQ 2

OUR TERMS AND CONDITIONS

Prompt communication is a hallmark. We have been in this business a long time.

CANCELLATION: Please give us 24 hours notice, or as much notice as you can.

MINIMUM TIME is 1-1/4 hours, which includes 15 minutes of travel time.

RESIDENTIAL RATES: $90.00 per hour, per electrician (112.50 minimum), plus parts.

FREE ESTIMATES if you provide drawings. There may be a small fee to draw up a contract.

PARTS: Cost plus tax, 15% overhead and 10% profit. Small parts are 2X wholesale.

COMMUNICATION: Don’t hesitate to call us if you have any concerns.

IF YOU ARE TAKING OFF WORK: Your time is valuable, call just before you leave.

WARRANTEE: Seven years on workmanship. Parts by manufacturer (usually a year).

WARRANTEE WORK is free if it is our fault. It will be clear when it is found and fixed.

SAFETY: Working conditions not up to California O.S.H.A. standards result in cancellation.

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(C) John A. Peters May 12, 2010

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